Accompanying DVD contains videos & PowerPoint presentations on different aspects of hotel houskeeping .

The book explores the key elements of housekeeping as also its theoretical foundations and techniques of operations: the structure and layout of the housekeeping department, housekeeping inventory, guest room layout and maintenance, flower arrangement, and interior decoration.

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Hotel Management and Operations, Fifth Edition provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems. Multidimensional case studies are a notable feature, with complex management problems portrayed from multiple viewpoints; “As I See It” and “Day in the Life” commentaries from new managers provide further real-world perspective. Covering the latest issues affecting the industry, this text gives students and professionals an up-to-date, dynamic learning resource.

The third revised and updated edition of this well known ready reference manual aims at empowering housekeeping students, professionals and instructors with essentials of hotel housekeeping. It is aptly designed to serve as handy companion for housekeeping professionals. Salient Features: ? Ready reference for self learning and training? ? Step-by-step housekeeping procedures ? Focus on international practices and emerging technologies ? New chapter on The Floor Pantry. Ideal Book For ? Students of Hotel Management Courses ? New entrants to Housekeeping Operations ? Instructor of Hotel Management and Craft institutes ? Hotel and Hospitality Training Centres? ? Apprentices in Housekeeping? ? Housekeeping and Maintenance companies ?